Community Officer
Customer Support·Minna, Niger state·Full time
The Community Officer is responsible for managing, documentation, onboarding, and performance tracking of company ambassadors. The role ensures that qualified candidates are properly screened, cleared, onboarded, equipped with the necessary tools, and continuously monitored throughout their engagement with the company. Key responsibilities include: Prepare and coordinate Call for Applications, including application materials, graphics, guidelines, and promotional activities. Advertise opportunities across official communication channels, social media, and relevant community networks. Monitor applications, review submissions, and shortlist candidates based on established eligibility requirements. Manage pre-offer communications, candidate responses, and recruitment status records. Coordinate the collection and verification of biodata, guarantor forms, identification documents, photographs, and other required onboarding documents. Review candidate documentation for completeness, accuracy, signatures, and compliance with company requirements. Maintain accurate and confidential Ambassador Support Sheets, recruitment logs, and candidate records. Grant clearance for candidates who have successfully completed the required documentation and verification process. Maintain secure physical and digital records of candidate and guarantor documentation. Coordinate onboarding invitations, attendance confirmation, orientation, and ambassador induction. Ensure newly onboarded ambassadors receive the required portal access, communication channels, reporting tools, guidelines, and work expectations. Set up and maintain weekly/monthly ambassador activity and performance trackers. Monitor ambassadors' online activities, assignments, deliverables, and overall participation. Regularly update ambassador performance records, activity metrics, clearance status, and other relevant information. Follow up with ambassadors on outstanding requirements, assignments, and performance expectations. Prepare and maintain accurate recruitment, onboarding, and ambassador performance reports for management.
Posted 2 October 2026

